Mrm88 takes every aspect of members' personal data protection seriously. This Privacy Policy clearly explains how we collect, use, store, and protect your information — so you can play with confidence and peace of mind.
Every action we take in handling members' personal data is guided by these six core principles — transparent, secure, and fully accountable.
Mrm88 only collects information that is strictly necessary for platform operations. We do not collect data beyond what is required for the services you use.
All data transmitted between your device and mrm88 servers is protected with SSL 256-bit encryption — the same industry standard used by leading banking institutions.
Mrm88 has never and will never sell, rent, or disclose members' personal data to third parties for marketing or commercial purposes without your consent.
The mrm88 Privacy Policy fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) — ensuring your rights as a data owner are respected and protected.
You have the full right to access, correct, delete, or withdraw consent for the use of your personal data by contacting the mrm88 support team.
This Privacy Policy is reviewed periodically to ensure it remains relevant to technological developments and changes in data protection legislation in Malaysia.
Mrm88 ("we", "our platform") operates as a digital entertainment platform providing a wide range of online games to members across Malaysia. We understand that privacy is a fundamental right of every individual, and we take this responsibility seriously.
This Privacy Policy applies to all personal information collected through the official mrm88 website, our mobile app, and all official communication channels operating under the mrm88 brand. It is binding on all registered members, prospective members, and visitors to our platform.
This policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection standards. We are committed to ensuring your personal data is handled in a transparent, secure manner that fully respects your rights.
Mrm88 collects various categories of personal information to enable us to provide a safe, efficient, and responsible service to every member. Below is a detailed breakdown of the types of data we collect:
| Data Category | Primary Purpose | Retention Period |
|---|---|---|
| Identity & KYC | Account verification & fraud prevention | Duration of active account + 7 years |
| Bank Information | Deposit & withdrawal processing | Duration of active account + 7 years |
| Usage Data | Security & service improvements | 24 months from the date of collection |
| Communication Records | Customer support and complaint records | 36 months from the date of interaction |
| Cookie Data | User experience & analytics | Up to 12 months or deleted by the user |
Every piece of data we collect is used solely for legitimate purposes directly related to delivering mrm88 services to you. We do not use your data for unrelated purposes without obtaining your prior consent.
Mrm88 does not sell, rent, or disclose members' personal data to any third party for commercial marketing purposes. However, there are limited situations where data sharing is necessary to enable us to provide services to you:
We work with carefully selected third-party service providers to support our platform operations, including:
All these service providers are bound by strict confidentiality and data protection agreements, and are only permitted to use your data for the specific purposes defined.
Mrm88 may disclose your personal data to the relevant authorities if required to do so by law, court order, or direction from a legitimate regulatory body. In such situations, we will notify you of the disclosure to the extent permitted by law.
The security of your personal data is the absolute priority of mrm88. We continuously invest in the latest security infrastructure to ensure your data remains protected against the ever-evolving threats in today's digital environment.
The mrm88 platform uses cookies and similar tracking technologies to enhance the user experience, understand usage patterns, and maintain the security of your login session. Below is a detailed explanation of the types of cookies we use:
You can manage or disable non-essential cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the mrm88 platform. For guidance on managing cookies in popular browsers, please refer to your respective browser's help section.
Mrm88 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws and regulations.
Generally, active members' personal data is retained throughout the active account period and up to seven (7) years after account closure, to meet financial compliance, audit, and anti-money laundering requirements mandated under Malaysian law.
Once the retention period expires, your data will be securely deleted or anonymised using procedures that ensure the data cannot be recovered or re-linked to you.
As a mrm88 member and owner of your personal data, Malaysia's PDPA grants you certain rights that we fully respect and uphold. Below is a summary of your key rights:
You have the right to request a copy of all personal data we hold about you at any time.
You have the right to request correction of any inaccurate or incomplete personal data in our records.
You may request the deletion of your personal data, subject to any legal retention obligations binding on us.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your personal data in a machine-readable format for transfer to another provider.
You may withdraw consent for data processing at any time without affecting any processing carried out prior to withdrawal.
To exercise any of the above rights, please contact the mrm88 support team via live chat or our official email. We will process your request within 14 business days from the date of receipt.
The mrm88 platform is strictly for individuals aged 18 and above. We do not intentionally collect any personal data from individuals under the age of 18. A strict age verification process is implemented during registration to ensure compliance with this minimum age requirement.
If we discover that personal data of a minor has been collected without our knowledge, we will take immediate action to delete that data and close the relevant account. Parents or guardians who suspect their child has registered on our platform are requested to contact us immediately.
Mrm88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, new legal requirements, or relevant technological developments. All amendments will be published on this page with a clear update date.
For material amendments — meaning changes that significantly affect how we use your personal data — we will notify you via your registered email or an in-platform notice at least 14 days before the changes take effect.
Your continued use of the mrm88 platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you have the right to close your account and discontinue use of the platform.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by mrm88, please contact us through the following channels:
For official requests relating to your data rights (access, correction, deletion), please submit a written request by email including your account number and full details of your request. We will acknowledge receipt within 3 business days and resolve it within 14 business days.
If you believe your privacy rights have been violated and we have failed to address your concerns satisfactorily, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory body.
Mrm88 protects your privacy to the highest security standards so you can focus on what matters most — enjoying over 1,000 games of your choice with complete peace of mind.